How to Leverage AI Chatbots for Better Customer Engagement in E-commerce
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Customer engagement drives conversion and buyers retention in today’s rapidly changing digital landscape. AI Chatbots: The New Era of Automated Business Intelligence AI chatbots have introduced a revolutionary way of doing business. If you want to improve your eCommerce store efficiency, integrate AI chatbots. Advantages of AI Chatbots in E-commerce ● 24/7 Customer Support : With AI chatbots, companies can provide support 24/7, catering to customer questions after business hours. This reduces cart abandonment rate and increases customer satisfaction. ● Today you focus on Personalized Shopping Experience : Sophisticated chatbots study customer behaviour, and suggest products depending on browsing history, which boosts the possibility of conversions. ● Faster Query Resolution : AI chatbots can take care of multiple queries, from tracking orders to answering frequently asked questions, relieving hu...